What ROS does.

One system for the whole job: booked, allocated, collected, manifested, delivered and invoiced. Here is each part as it works today.

Operations

Booking first, from the first call to the last scan.

Bookings and AWBs: A booking creates the shipment immediately. Create AWBs one at a time, or upload a CSV that is checked row by row before anything is booked.
Command Centre: The live board for every job: filters, allocation, exceptions and the service desk, with staff off today and vehicles due shown alongside.
Allocation and collections: Allocate a collection to a driver, and every job at that pickup goes to the same driver. Collected jobs leave the live collection view and move on to manifesting.
Manifesting: Open a manifest with an agent or carrier, scan jobs on, close it, and keep the history.
Carrier tracking: DHL tracking, synced daily and on demand, alongside each job's own event timeline.
Proof of delivery: POD photos and signatures are stored against the job, with a board of what is still outstanding.
Quotes and tariffs: Zones, weight bands, volumetric weight, fuel surcharge and client margin. A quote converts into a booking.
Fulfilment: Stock, locations, goods in and a pick queue. A client's pick request becomes a real AWB.

Driver app

Their own app, with live tracking included.

One sign-in: Drivers use the same sign-in as the office and your clients, with their Driver ID.
Their own app: Their collections, airport runs, labels and AWBs, on their phone.
Live tracking included: Drivers show on your Driver Map while they share their location, at no extra cost.
Nothing to install: It runs in the phone's browser and can be added to the home screen.

Client portal

Your clients book, track and download for themselves.

Book: Clients book their own shipments, and the booking lands on the Command Centre as a real job.
Track: Each job's milestones, as your team marks them for the client to see.
Documents and PODs: AWBs, commercial invoices and proof of delivery, ready to download.
Invoices: Issued invoices, for the client users allowed to see costs.
Stock: For fulfilment clients: their stock, pick requests and pick history.
The right access for each person: Each portal login has its own scope, from full administrator to read only.

Accounts

From completed job to paid invoice.

Client invoicing: Bring a client's completed jobs together into one invoice, on the weekly or monthly rhythm set for that client.
Credit notes and receipts: Raise a credit note with its own number, and record receipts against invoices, part payments included.
Statements and aged debt: Client statements to print or save as PDF, with aged debtors and aged creditors.
Supplier invoices matched to jobs: Read a supplier's PDF invoice, match its lines to jobs, and check the billed cost against the agent's tariff.
VAT summary: Sales VAT by quarter, with a CSV to take to your accountant.
Xero-ready export: Export invoices as a CSV in Xero's own import format.

Customs and documents

The paperwork, built from the job.

AWB and commercial invoice: Original AWB, commercial invoice and CN23 layouts, built from the job, to print or save as PDF.
EORI checks: Check GB numbers with HMRC, and EU and XI numbers with the EU service.
HS codes: Search the UK Trade Tariff alongside the codes your firm has already saved.
Job health: Clear rules flag what a job is missing, from documents and customs details to holidays on the route.

Security and access

Each firm's data, kept to that firm.

Each firm kept separate: Every operational record belongs to one firm, and row-level security in the database means one firm can never see another's data.
Roles: Owner, operations, accounts, driver and client portal, each seeing only what their work needs.
Audit trail: One feed of changes across jobs, clients, invoices and settings, with CSV export.
Your brand inside: Each firm's own name and logo inside its workspace, its client portal and on its documents.
No payments: ROS never takes card payments or holds payment details.

Desktop, tablet and phone

One web app in the browser. Nothing to install and nothing to keep in step: the office works at a desk, the warehouse on a tablet, and drivers and clients on their phones.